Cancel An Ancestry Account
To cancel an ancestry account, the user has to log in to an ancestry account. If you are the user then, you will need to make sure; you have the right username or email address and password. The username that you have used to sign up for an ancestry account.
As soon as you are logged in, please click on your name which is the top right corner of the screen. You will get a drop-down, please click on account settings.
If you are not sure of your user name and password then follow our username and password reset guide for an ancestry account.
Steps To Cancel An Ancestry Account
Just below your account information, you will see membership information. Here you can cancel your membership. If you do not see an option to cancel your membership that means, you may have signed in using a different username or email address.
Please log out from this account and log in using the right account information. If you are not getting proper information. You can call our toll-free and get instant help.
Note: If you have signed up for ancestry services using iTunes, PlayStore, or Amazon, you should contact them to cancel your subscription.
Can I Pause My Subscription Instead Of Canceling It?
Yes, you can. Ancestry gives this option to users. Some users may not use the service for months and may continue after a certain time. You can pause your subscription for two months only. You can not pause it for more than 2 months. For more information, you can contact ancestry.
If you have technical questions and if you need an expert to answer them for you. You can contact our support line, you can chat with our expert, or email your questions to us.
Need Support
If you are not able or face any problem in canceling an ancestry account then feel free to contact Ancestry Tech Help. Call us at +1-800-299-3207, open 24/7.
FAQ
Ans: Go to your ancestry account then go to the account option and then select the delete account option. You can directly go to the direct URL which is ancestry.com/secure/account/delete. It will show all the lists of your subscriptions that you can delete.
Ans: No, it is not hard to cancel ancestry membership. You can cancel your ancestry membership yourself.
Ans: When you cancel your ancestry account after that you still have an account with the ancestry which is known as a registered guest account.
Ans: If you are using a free trial then you can cancel it anytime or you can cancel an ancestry account two days before the end of your free trial period.