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No. 1 Ancestry Support

Get Instant Ancestry Tech Support 24x7

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Awarded Genealogy Support provider

Tane Innovative Concepts LLC owns Ancestry Tech Help. We aim to provide the best technical assistance to the genealogist. If you are using any platform to create a family tree or research your ancestor, we can be the best technician to set up everything for you.

AncestryTech Help

What do we do?

Suppose you are a genealogist and master in your field, but technology is your weak point. Let says you are researching on the internet. And something goes wrong, and you do not know how to resolve it. We fix any issues you may face while researching ancestry or creating a tree on family tree maker.


How do we work?

Chat Support

Suppose you are facing an issue and need help to fix your problem. You can choose chat support. Our technician will guide you to the best possible solution. The best part is we do not charge for chat support.

Phone Support

If you can not follow a tech on chat and if you need assistance on the phone. You can call our Toll-Free and get instant help from our tech. Our phone support and remote support is premium service

Remote Support

Remote support for ancestry issues. Our remote support is extensive. Suppose you do not want to resolve your issue and need someone to work for you. let our technician deal with your problem.

How We work!

Suppose you call our toll free or login to our website and chat with us. The first thing I do is to understand your problem. 


As soon as we get a call or chat. We will try to understand your problem. If your issue can be resolved while you speak to a consultant, you would not need to go to the next level of tech.

Take Action

Once we are done diagnosing, we will transfer your case to the tech team. Our team works on the issue and resolves it accordingly. The best part is that tech informs you about the work progress.


As soon as we fix your issue. We call and ask you to check if your problem is resolved or not. Once you are satisfied, then we will close your case. Your satisfaction is important to us.

Our Clint's Reviews


Sawn was amazingly patient, diligent, polite and most helpful. He spent quite a bit of time resolving the changes, additions and was incredibly pleasant.

Linda Cooper

I am very pleased with the professional, efficient, and patient service I have received. Excellent help.

James Smith

Excellent experience by cleaning up and upgrading as needed. It has been more than excellent but great to work with your team of technicians.