Ancestry Tech Help

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Comprehensive family tree building

Building your family tree is more than connecting names and dates—it’s about weaving a rich tapestry of stories that define your heritage. Our experts guide you step by step, from gathering initial details to organizing them into a beautifully structured family tree. With advanced tools and techniques, we ensure accuracy, clarity, and ease of use so you can trace your lineage with confidence.

Historical record searches

Dive into the archives to uncover the remarkable lives of your ancestors. We assist you in exploring birth records, marriage certificates, census data, immigration logs, military documents, and more. With access to vast databases and years of experience in navigating historical records, we help you uncover long-lost connections and preserve your family’s legacy.

DNA testing guidance and interpretation

Take the mystery out of your DNA results. We provide personalized guidance in choosing the right DNA testing service and interpreting the results. From identifying genetic matches to understanding ethnic percentages, we’ll help you piece together the puzzle of your ancestry. Our goal is to empower you with insights that deepen your understanding of your genetic heritage.

How To Download Ancestry DNA Results In Simple And Quick Way

Download Ancestry DNA Results so you can work on your family tree. With the help of this, one can easily estimate the ethnicity estimate. So can easily match with the genetic relatives and predict the traits.

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How To Login Into Ancestry Account?

Sharing a Family Tree from Ancestry

A user can create a Gedcom file of the family tree and send it to the person he/she wants to share the family tree with.Follow the easy steps and send your tree to family or friends. Please do not share your tree with an anonymous person.

How do we work?

Chat Support

Suppose you are facing an issue and need help to fix your problem. You can choose chat support. Our technician will guide you to the best possible solution. The best part is we do not charge for chat support.

Phone Support

If you can not follow a tech on chat and if you need assistance on the phone. You can call our Toll-Free and get instant help from our tech. Our phone support and remote support is premium service

Remote Support

Remote support for ancestry issues. Our remote support is extensive. Suppose you do not want to resolve your issue and need someone to work for you. let our technician deal with your problem.

Process

Suppose you call our toll free or login to our website and chat with us. The first thing I do is to understand your problem. 

Diagnose

As soon as we get a call or chat. We will try to understand your problem. If your issue can be resolved while you speak to a consultant, you would not need to go to the next level of tech.

Take Action

Once we are done diagnosing, we will transfer your case to the tech team. Our team works on the issue and resolves it accordingly. The best part is that tech informs you about the work progress.

Satisfaction

As soon as we fix your issue. We call and ask you to check if your problem is resolved or not. Once you are satisfied, then we will close your case. Your satisfaction is important to us.